BARE by Bauer recommends all customers test any product on a small area inside their wrist for 3 days prior to intended use on other areas of the body. This is a requirement for customers who have a history of allergic reactions or sensitive skin to ensure they have no unexpected reactions from our products. BARE by Bauer does not guarantee customers wont experience a skin reaction and can not be held responsible should any reaction arise.
Only items purchased on the BARE by Bauer website can be returned to us. Products purchased direct from an alternative website or shop must be returned to their original point of purchase. If customers receive damaged items from BARE by Bauer, please contact us within 3 days of delivery. We will require clear photographic proof of damage in the original delivery packaging. Items must not be used, and in the condition received. We may ask for the item to be returned and assessed at our office if required. Refunds are not accepted on opened or used products. Each situation will be assessed on a case-by-case basis and negotiated as we see appropriate. So if you have any questions or issues, please contact us via email (as specified on our Contact page) and we can work towards an outcome which satisfies each party.