Delivery/Shipping

Processing orders:

Typically, orders will be processed within 24 hours after purchase.

Shipping Fees:

FREE - Pick up from Candice at Kepnock, Bundaberg QLD 4670. Simply message us once you have made the purchase via social media or email to organise a time to collect.

FREE - Shipping for total product orders of $100.00 or greater using standard shipping.

$2.95 - Shipping for 15ml / 30ml tins & 10ml roller bottles within Australia.

$9.95 - Standard shipping within Australia where the total product order weighs less than 5.0kg.

$14.95 - Express shipping within Australia where the total product order weighs less than 1.0kg.

$19.95 - Express Heavy shipping (larger purchases) within Australia where the total product order weighs between 1.0kg - 3.0kg.

$24.95 - Express Heavy shipping (larger purchases) within Australia where the total product order weighs between 3.0kg - 5.0kg.

Delivery notes:

Once orders are placed, a receipt will be emailed to the buyer. As delivery is not in our control once posted, we can not guarantee time frames, but the following are to be used as a guide:

  • Standard Delivery 2 – 8 business days depending on Australia Post and location.
  • Express Post Delivery 1 – 2 business days (once orders are dispatched).

You may consider providing an alternative delivery address such as a trusted friend or your own place of work because parcels will be delivered in business hours by a delivery driver. The delivery driver may use their own discretion if nobody is home at time of delivery. They may either choose to leave a parcel, or a card specifying alternative collection details at your nearest post office.